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Terms of Service

Effective Date: June 2, 2026Last Updated: June 2, 2026

1. Eligibility — Minimum Age 18 Years Old

The minimum age to use Luma is eighteen (18) years old. The App is intended only for users who are 18 years of age or older. Users under 18 are strictly prohibited from creating an account, accessing, downloading, or using the App in any way, with or without parental or guardian consent.

By creating an account and by accessing or using any part of the App, you expressly represent, warrant, and certify that:

  1. You are at least eighteen (18) years of age as of the date you first access the App and as of the date of each subsequent use; and
  2. You have the legal capacity to enter into a binding contract with Hashbury under the laws of your jurisdiction.

We verify age at sign-up by requiring your date of birth and blocking account creation if you are under 18. Misrepresenting your age — including by submitting a false date of birth — is a material breach of these Terms and will result in immediate termination of your account and deletion of all associated data, without refund.

If you later indicate that you are under 16 years of age (for example, by updating your profile or contacting support), we will lock your account pending review and may delete the account and associated data as required by law and our policies.

The App is not directed to, designed for, or marketed to children, minors, or anyone under 18. We do not knowingly collect, store, use, or process personal information from any individual under the age of 18. If we learn or have reason to believe that we have collected personal information from a user under 18, we will:

  • Promptly delete that information from our systems;
  • Permanently terminate the associated account; and
  • Take reasonable steps to prevent re-registration by the same individual.

If you are a parent, guardian, or other adult who becomes aware that a person under 18 has provided personal information to the App, please contact us immediately at hashburycorp@hashburytechnologiesllc.com so that we can remove the information and terminate the account.

The App provides general wellness, fitness, and nutrition information and tools. All content, recommendations, workouts, meal suggestions, calorie or macro estimates, insights, and other outputs are provided for informational and educational purposes only. The App is not a medical device, does not provide medical, nutritional, psychological, or other professional advice, and is not intended to diagnose, treat, cure, mitigate, or prevent any disease or health condition.

You must consult a licensed physician, registered dietitian, or other qualified healthcare professional before starting, changing, or stopping any diet, exercise, supplementation, fasting, or wellness program, and before relying on any information provided by the App — particularly if you are pregnant, nursing, elderly, have a chronic condition (including but not limited to diabetes, cardiovascular disease, eating disorders, kidney disease, or musculoskeletal injury), are taking medication, or have any other medical concern.

2. No Medical Advice; No Doctor–Patient Relationship

Nothing in the App creates a physician–patient, dietitian–client, therapist–client, trainer–client, or any other professional relationship between you and Hashbury or any of its personnel. Reliance on any information provided by the App is solely at your own risk. Never disregard, avoid, or delay seeking professional medical advice because of something you read, saw, or generated in the App.

3. Emergency Situations

The App is not designed or intended for use in medical emergencies. If you think you are experiencing a medical emergency, including but not limited to chest pain, difficulty breathing, signs of a stroke, severe injury, suicidal thoughts, or a mental health crisis, call 911 (or your local emergency number) or the 988 Suicide & Crisis Lifeline immediately. Do not use the App to seek emergency assistance.

4. Assumption of Risk

You understand that physical exercise, dietary changes, fasting, supplementation, and other wellness activities carry inherent risks, including but not limited to muscle strain, sprains, fractures, cardiovascular events, hypoglycemia, dehydration, eating disorders, allergic reactions, injury, illness, or, in rare cases, death. By using the App, you knowingly and voluntarily assume all such risks, whether known or unknown, and agree that you are solely responsible for evaluating your own fitness for any activity, food, supplement, or program suggested by or generated within the App. If at any time you feel pain, dizziness, faintness, shortness of breath, or other discomfort, stop the activity immediately and consult a qualified professional.

5. No Guarantee of Results

Health, fitness, body-composition, performance, and nutrition outcomes vary substantially from person to person based on genetics, medical history, adherence, sleep, stress, environment, and many other factors. Hashbury makes no representation, warranty, or guarantee — express or implied — that you will achieve any particular result, including but not limited to weight loss, weight gain, muscle gain, fat loss, strength gain, performance improvement, behavior change, or any specific health outcome. Any testimonials, before/after content, sample plans, projections, or example outcomes shown in the App are not typical and do not constitute a promise or guarantee. Calorie counts, macronutrient estimates, exercise calorie burn, recovery estimates, AI-generated plans, and any similar metrics are approximations and may be materially inaccurate.

6. User Accounts

You must create an account to access certain App features. You agree to (a) provide accurate, current, and complete information; (b) maintain and promptly update your information; (c) keep your credentials confidential; and (d) accept responsibility for all activity that occurs under your account. You must notify us immediately of any unauthorized use of your account. We are not liable for losses caused by unauthorized use of your account that results from your failure to safeguard your credentials.

7. User Content and Permissions

The App allows you to input workout logs, health and fitness information, nutrition data, goals, preferences, and other personal information you choose to provide ("User Content"). You retain ownership of your User Content.

You grant Hashbury a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, copy, process, transmit, display, and create derivative works of your User Content solely to operate, provide, secure, troubleshoot, and improve the App and to perform the services you request (including routing your inputs to AI providers as described in Section 8). We will not sell your User Content and will not use it for third-party advertising. You represent and warrant that you have all rights necessary to submit your User Content and that it does not infringe any third party's rights or violate any law.

You are solely responsible for the accuracy of the data you input. Inaccurate inputs (e.g., incorrect height, weight, age, conditions, allergies, or food entries) will lead to inaccurate outputs.

8. Artificial Intelligence ("AI") Features

The App uses artificial intelligence, machine learning, large language models, and similar technologies (collectively, "AI") to generate workouts, meal ideas, recipes, insights, summaries, coaching messages, and other content ("AI Outputs"). You acknowledge and agree that:

  • AI Outputs are generated automatically by probabilistic systems and may be inaccurate, incomplete, biased, outdated, offensive, inappropriate, or fabricated ("hallucinated"). AI Outputs may misidentify foods, miscalculate calories or macros, suggest unsafe exercises or loads, omit allergens, or otherwise produce errors.
  • AI Outputs are not medical, nutritional, psychological, legal, or professional advice and must not be relied upon as such. You are solely responsible for reviewing AI Outputs and determining whether they are appropriate, safe, and accurate for you before acting on them.
  • AI Outputs are not deterministic. The same prompt or input may produce different results, and outputs may change over time as models are updated.
  • We use third-party AI providers (OpenAI, Anthropic, and Google Gemini) to power some features. Your inputs may be transmitted to these providers strictly to generate the requested output, subject to our Privacy Policy and the providers' terms. We limit shared data to what is necessary for the requested functionality (as described in our Privacy Policy).
  • AI Outputs generated from your inputs are provided for your personal use. Subject to these Terms and our intellectual-property rights in the App itself, you may use AI Outputs that are generated for you in connection with your lawful use of the Service.
  • AI-generated content is labeled as such in the App where it is presented to you.
  • We do not warrant that AI Outputs are safe, accurate, complete, current, fit for any purpose, free of intellectual-property issues, or compliant with any law. To the maximum extent permitted by law, Hashbury disclaims all liability arising out of or related to AI Outputs and your use of them.
  • You agree not to use AI features to (i) generate content that violates Section 13, (ii) attempt to extract training data, system prompts, or proprietary information, (iii) circumvent safety controls, (iv) build a competing product, or (v) train another AI model on the AI Outputs.

9. Nutrition, Allergens, and Dietary Information

Nutrition data shown in the App (including calories, macronutrients, micronutrients, ingredient lists, portion sizes, and allergen flags) is sourced from public databases, AI estimates, third parties, and/or your own inputs and is not guaranteed to be accurate, complete, or current. If you have a food allergy, intolerance, medical dietary restriction (e.g., celiac disease, diabetes, kidney disease, PKU), or are pregnant or nursing, you must independently verify all ingredients, allergens, and nutritional information with the manufacturer, restaurant, or a qualified professional before consuming any food. Hashbury is not responsible for any allergic reaction, adverse event, or harm resulting from reliance on nutrition information in the App.

10. HealthKit and Sensitive Health Data

On iOS, if you connect Apple HealthKit, you grant us permission to read only the specific categories of health data you approve. Depending on your selections, this may include: step count; walking/running, cycling, or swimming distance; heart rate; active energy burned; sleep analysis (including duration and sleep-stage summaries where available); workouts; body mass (weight); and height.

Selected HealthKit summaries and workouts may be synced to our secure backend so you can view history across devices, as described in our Privacy Policy.

We do not write data to Apple HealthKit.

Consistent with Apple's HealthKit rules:

  • HealthKit data is used exclusively to provide and improve the core functionality of the App.
  • HealthKit data is never used for marketing, advertising, or data brokerage.
  • HealthKit data is never sold or shared with third parties for their own independent use.
  • HealthKit data is never disclosed to third parties for purposes of advertising or similar services.
  • Summarized or derived HealthKit metrics (for example, daily step counts and sleep summaries) may be sent to our AI providers — acting solely as our service providers under contract — to generate the outputs you request, as described in our Privacy Policy. We do not send your full HealthKit history.

The App does not integrate with Google Health Connect on Android at this time.

If you revoke HealthKit access or disable the integration without deleting your account, we stop reading new HealthKit data and delete HealthKit-sourced data from our backend promptly, and in any event within 30 days, as described in our Privacy Policy.

You may revoke HealthKit permissions at any time in your iOS Settings.

11. Payments, Subscriptions, Free Trials, and Refunds

Certain features may require payment of fees or a subscription ("Paid Features"). By purchasing Paid Features, you agree to pay the applicable fees and taxes displayed at the time of purchase.

  • Billing: Purchases are made through the Apple App Store or Google Play and are billed by, and subject to the terms of, the applicable platform. We do not offer web-based subscriptions or direct card checkout at this time.
  • Auto-Renewal: Subscriptions automatically renew at the then-current price for the same term until cancelled. You must cancel through your platform account settings at least 24 hours before the end of the current period to avoid being charged for the next period.
  • Free Trials: We do not currently offer free trials. If we introduce a trial in the future, additional terms will be disclosed at sign-up.
  • Refunds: Except as required by applicable law, all fees are non-refundable. Refund requests for App Store or Google Play purchases must be submitted to those platforms.
  • Price Changes: We may change subscription prices for future renewal periods. For material price increases, we will provide at least thirty (30) days' notice through the App, email, or other reasonable means, and you may cancel before the increase takes effect. Additional platform rules (including Apple App Store requirements) also apply.
  • Family Sharing: Family Sharing is not supported for subscriptions at this time.

12. Intellectual Property

The App, including all software, text, graphics, designs, logos, trademarks, audio, video, AI prompts, model configurations, and other content (excluding User Content), is owned by Hashbury or its licensors and is protected by intellectual-property laws. We grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to use the App for your personal, non-commercial use, subject to these Terms.

You may not: (a) copy, modify, distribute, sell, lease, or sublicense the App or its content; (b) reverse engineer, decompile, or disassemble the App except where applicable law expressly permits; (c) remove proprietary notices; (d) scrape, crawl, or use automated means to access the App; (e) use the App or AI Outputs to develop a competing product or to train another model; or (f) use our trademarks without prior written consent.

We welcome feedback. If you submit suggestions or ideas, you grant us a perpetual, irrevocable, royalty-free license to use them without obligation to you.

13. Acceptable Use

You agree not to:

  • Attempt unauthorized access to the Service, other accounts, or our systems.
  • Reverse engineer, probe, scan, or test the vulnerability of the platform except as expressly permitted by law.
  • Introduce viruses, malware, worms, or any harmful code.
  • Use the Service for any illegal, fraudulent, harassing, defamatory, hateful, sexually explicit, or harmful activity.
  • Use the Service to promote self-harm, eating disorders, dangerous weight-loss practices, doping, or other unsafe behavior.
  • Impersonate any person or misrepresent your affiliation.
  • Interfere with, disrupt, or place an unreasonable load on the Service or its infrastructure.
  • Use the Service in violation of applicable export controls, sanctions, or any other law.

We may, without notice, remove content or suspend access for any actual or suspected violation.

The App may integrate with or link to third-party services (e.g., Apple HealthKit, Google Health Connect, payment processors, AI providers, analytics, push-notification services, wearables, or other apps). Those third parties are independent of Hashbury, and we are not responsible for their content, practices, availability, accuracy, security, or terms. Your use of any third-party service is subject to that third party's terms and privacy policy. We do not endorse, and we disclaim all liability for, any third-party service.

15. Account Deletion, Suspension, and Termination

You may delete your account at any time through in-app settings. Upon deletion, your personal data will be permanently removed from our active systems immediately as part of the deletion request, except where retention is required by law, necessary to resolve disputes, enforce our Terms, or as further described in our Privacy Policy.

We may suspend, restrict, or terminate your account and access to the Service at any time, with or without notice, if we believe you have violated these Terms, posed a security risk, exposed us to legal liability, or for any other reason permitted by law. Upon termination, all licenses granted to you will end, and Sections 2–5, 7–9, 12, and 16–24 will survive.

16. Changes to the Service

We may modify, suspend, or discontinue any portion of the Service at any time, with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation, except as required by applicable consumer-protection law.

17. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE, INCLUDING ALL CONTENT AND AI OUTPUTS, IS PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. Hashbury, its affiliates, licensors, and providers expressly disclaim all warranties, whether express, implied, statutory, or otherwise, including the implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and quiet enjoyment, as well as any warranties arising from course of dealing or usage of trade.

Without limiting the foregoing, we do not warrant that: (a) the Service or AI Outputs will be accurate, complete, reliable, current, or safe; (b) the Service will be uninterrupted, secure, or error-free; (c) any defects will be corrected; (d) the Service or its servers are free of viruses or other harmful components; (e) the Service will meet your requirements or produce any particular result; or (f) any health, fitness, or nutrition outcomes will be achieved.

Some jurisdictions do not allow the exclusion of certain warranties; in such jurisdictions, the foregoing exclusions apply to the fullest extent permitted by law.

18. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL HASHBURY, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF (OR INABILITY TO USE) THE SERVICE, AI OUTPUTS, OR THESE TERMS — WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

IN NO EVENT WILL OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO HASHBURY FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

You acknowledge that these limitations are an essential basis of the bargain and that we would not provide the Service without them. Some jurisdictions do not allow the exclusion or limitation of certain damages; in such jurisdictions, our liability is limited to the maximum extent permitted by law. Nothing in these Terms limits liability that cannot legally be limited, including liability for death or personal injury caused by negligence, fraud, willful misconduct, or your non-waivable statutory consumer rights, where applicable.

19. Indemnification

You agree to defend, indemnify, and hold harmless Hashbury, its affiliates, and their respective officers, directors, employees, contractors, agents, licensors, and service providers from and against any and all claims, demands, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your access to or use of the Service; (b) your User Content; (c) your violation of these Terms; (d) your violation of any law or any rights of a third party; or (e) your reliance on AI Outputs, workouts, nutrition information, or any other content from the Service. We may assume the exclusive defense and control of any matter subject to indemnification, in which case you agree to cooperate with our defense.

20. Binding Arbitration; Class-Action Waiver; Jury Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

  • Informal Resolution. Before filing any claim, you agree to first contact us at hashburycorp@hashburytechnologiesllc.com and attempt to resolve the dispute informally for at least sixty (60) days.
  • Binding Arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that is not resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its then-current Consumer Arbitration Rules. The arbitration will take place in San Jose, California, or, at your election, by telephone or video conference. The arbitrator's decision will be final and enforceable in any court of competent jurisdiction.
  • Class-Action Waiver. You and Hashbury agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative proceeding.
  • Jury Waiver. YOU AND HASHBURY EACH WAIVE ANY RIGHT TO A TRIAL BY JURY.
  • Exceptions. Either party may bring an individual action in small-claims court, and either party may seek injunctive or equitable relief in court to protect intellectual-property rights.
  • Opt-Out. You may opt out of this arbitration agreement by emailing hashburycorp@hashburytechnologiesllc.com within thirty (30) days of first accepting these Terms with the subject line "Arbitration Opt-Out" and including your name and account email.
  • Severability of This Section. If the class-action waiver is found unenforceable as to a particular claim, that claim must be severed and brought in court; the remainder of this Section will remain enforceable.

21. Governing Law and Venue

These Terms are governed by the laws of the State of California, United States, without regard to its conflict-of-laws rules. Subject to Section 20, the state and federal courts located in Santa Clara County, California have exclusive jurisdiction over any dispute not subject to arbitration, and you consent to personal jurisdiction and venue there. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

22. Export, Sanctions, and International Use

The App is operated from the United States and is intended for users in the United States at launch. We may restrict access from certain regions (including the European Economic Area and United Kingdom) where we have not made the Service available or where local law requires additional compliance. You agree to comply with all applicable export-control and sanctions laws, including those of the U.S., and you represent that you are not located in, under the control of, or a national or resident of any embargoed country or on any restricted-party list. If you access the App from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

23. Apple App Store and Google Play Terms

If you obtained the App from the Apple App Store, you acknowledge that these Terms are between you and Hashbury only, not Apple, and that Apple is not responsible for the App or its content. Apple has no obligation to provide maintenance or support for the App. Apple is a third-party beneficiary of these Terms and may enforce them against you. Similar provisions apply where applicable to Google Play and other distribution platforms.

24. Changes to These Terms

We may modify these Terms from time to time. If we make material changes, we will provide notice through the App, by email, or by other reasonable means and update the "Effective Date" above. Your continued use of the Service after the changes take effect constitutes acceptance. If you do not agree to the updated Terms, you must stop using the Service and may delete your account.

25. Miscellaneous

  • Entire Agreement. These Terms, together with the Privacy Policy and any in-app disclosures referenced herein, constitute the entire agreement between you and Hashbury regarding the Service and supersede all prior agreements.
  • Severability. If any provision is held unenforceable, the remaining provisions will remain in full force, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.
  • No Waiver. Our failure to enforce any right or provision is not a waiver of that right or provision.
  • Assignment. You may not assign or transfer these Terms without our prior written consent. We may freely assign these Terms in connection with a merger, acquisition, reorganization, sale of assets, or by operation of law.
  • No Third-Party Beneficiaries. Except for Apple (Section 23) and our affiliates and indemnitees, these Terms do not create any third-party beneficiary rights.
  • Force Majeure. We are not liable for any failure or delay caused by events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, pandemics, governmental action, labor disputes, internet or utility outages, or third-party service failures.
  • Notices. We may provide notices to you via the App, email, or other reasonable means. You must send notices to us at the address in Section 26.
  • Headings. Headings are for convenience only and have no legal effect.
  • Survival. Provisions that by their nature should survive termination will survive, including Sections 2–5, 7–9, 12, and 16–25.
  • Relationship. These Terms do not create any partnership, joint venture, agency, employment, or fiduciary relationship.

26. Contact Information

Hashbury Technologies LLC
2323 Trinity Hills Court
San Jose, CA 95138
United States

Email: hashburycorp@hashburytechnologiesllc.com
Privacy requests: privacy@hashburytechnologiesllc.com

For copyright takedown notices, please contact us at the email above with sufficient information to identify the work and the alleged infringement. We have not registered a separate DMCA agent with the U.S. Copyright Office.